a division of Milestone Technologies, Inc.
"Everything for the Morse Enthusiast!"
On this page you'll find Information about...
Prices and Specifications Shipping & Handling Charges International Orders Ordering by Mail
Credit Card Fraud
Near each item that is for sale through our web site, you will find the following shopping cart links:
When you click on the "Add to Shopping Cart" link, you'll see a page listing all of the items you have selected up to that point. From there you can can make changes to your order, proceed to checkout and enter your payment and shipping details, or coninue shopping. The "View Cart" link can be used at any time to see all of the items you have selected.
A "secure browser" is necessary to use this system-- all transactions, including adding items to your shopping cart, are processed on our secure server. If you get a message saying that you cannot access our secure system, just call us on 800-238-8205 and place your order by phone.
Java Script and Cookies
You do NOT need to have Java Script enabled, and you may not need to accept cookies. Java Script is used only on the shopping cart display page, and it is used only to update the screen if you make changes on it. If Java Script is not enabled in your browser, you will not see totals updated (or deletions) until you proceed to checkout.
A single cookie is stored on your system (if you allow it) containing the details of your personal shopping cart. The cookie is accessible only by our secure server, and will be deleted when your order is completed. If you do not accept cookies, you will still be able to use the system to order one item at a time. Adding any subsequent item to the shopping cart will delete the current contents.
Our recommendation is that you turn Java Script on, and allow cookies to be set, while you are shopping on our web site. And turn them both off when you leave.
Prices and Specifications
All prices shown in our web site and in our printed catalog are believed accurate at time of publication, but are subject to change without notice. Sometimes we are affected by a manufacturer's price increase with little or no notice. When that happens we have no choice but to pass the increase on to you, our customer. But please note that we do also pass along reduced prices when that happens! In the unlikely event that a price has gone up on an item that you have ordered electronically, we will always advise you of the new price and seek your approval before processing the order.
Product specifications are as supplied by manufacturers (including Milestone Technologies) and are also subject to change without notice. Such changes are always for the better (or we wouldn't sell those products), so we reserve the right to send you a better product without notice. In the unlikely event that such a change has a negative impact on you, we will cheerfully refund your purchase price upon return of the product.
Shipping and Handling Charges
Shipping options can be confusing because of the wide variety of packages, modes, and destinations that we deal with. If you select "best way" shipping we will select the mode that represents the most appropriate combination of speed, economy, and reliability. We will always advise the shipping and handling charge before we ship, or you can obtain a shipping quote before placing your order.
We also ship via UPS (ground and air) and FedEx (air only).Due to fuel surcharges, residential delivery fees, and "extended area" charges, ground service is almost always more expensive than Priority Mail. All ground shipments are fully insured.
CO State - 2.9%
Regional Transportation District (also cultural district tax) - 1.1%
Arapahoe County - 0.25%
City of Aurora - 3.75%
shipped via :
First Class International (formlerly Letter Mail)
Priority Mail International (formerly Air Parcel Post)
Priority Mail International Express (formerly Express Mail)
Express Courier (FedEx or UPS).
All surface/economy rates have been abolished by the
Priority Mail International is the least expensive method that can be
Please feel free to ask for a quote via e-mail or by calling Milestone Technologies on +1(303) 752-3382 between the hours of 9am and 6pm Mountain Standard Time. Please note that considerable additional work is required in preparing documentation for international orders, and often they must be physically taken to the Post Office or courier's office, so the handling component of the charge may be higher.
All International orders are accompanied by a customs
showing the nature and value of the contents-- any import customs
fees or taxes are the purchaser's responsibility. If any legitimate
markings are required please let us know when you place your
We will NOT falsify customs documents. Remember, your order may be
to duties and taxes upon arrival-- these are beyond our control and you
should check with your own authorities if you have questions.
2460 South Moline Way
Aurora, CO 80014-2670
You will need to include the
and handling charge,
and Colorado residents must add
sales tax. Feel free to call or email us for exact figures, and to
verify that the items are in stock.
We accept Visa, Master Card, American Express, Discover, and EuroCard.
Also Carte Blanche, Diners' Club, and EuroCard
For what it's worth, we think that Internet security issues have been blown WAY out of proportion, principally by the people who want to sell you security solutions.
Think about this-- which of these is more likely to be a problem?
--a thief who works at a gas station (restaurant, department store, etc.) just happens to have your card number on paper in front of him?
Click here for a summary of things you can do to prevent credit card fraud (provided by one of our credit card companies), and feel free to click the Better Business Bureau link on our main page.
|Remember, any information you submit will be held in confidence and will NOT be released to any other party, period.|
Most products sold by Milestone Technologies are covered by a manufacturer's warranty which at the very least covers any defects in materials or manufacture. In many cases you will need to return a defective product direct to the manufacturer, but Milestone Technologies should be consulted before you return your merchandise.
There can be considerable cost in
taking an item back
into stock-- we have to inspect it, sometimes repackage it, and prepare
a refund. And we don't get the credit card fees
back! Goods which are accepted for return in original condition and for reasons
other than material defect
will be subject to
a re-stocking charge of up to 15% of the purchase price. We
usually reduce or even waive the re-stocking fee if you are exchanging
for goods of equal or
value, or can accept a "store credit" against future purchases.
1. Report lost or stolen cards immediately by calling your credit card provider. And, to be on the safe side, check your cards periodically, just to make sure you have them all. Keep a list of your card numbers and the providers' phone numbers some place where you can find it quickly if your purse or wallet is stolen.
2. Never give your account number or other personal information over the phone, e-mail, or the world wide web unless you initiated the contact and you're positive you are dealing with a legitimate business.
3. Keep your PIN (Personal Identification Number) absolutely confidential. Don't write it on your card or carry it with you, and never give it out over the phone.
4. Review your monthly statement carefully, and report any unauthorized charges immediately.
5. If you don't receive your monthly statement, call your card provider to verify your mailing address. If the address is correct, you will need to notify your Post Office of possible mail fraud.
6. Sign your new credit cards as soon as you get them. Old or expired cards should be cut up and thrown away.
7. After making an in-person purchase, be sure the card returned to you is yours.